Terms and Conditions

Welcome to GachaKohi! These terms and conditions govern your use of our cafe store, website, and services. By accessing or using any part of GachaKohi, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms and conditions, please do not use our services.

1. Use of the Website and Cafe Store

1.1. You must be at least 18 years old to place orders or access certain parts of our website and cafe store.

1.2. You agree to provide accurate, current, and complete information when placing an order or creating an account on our website.

1.3. GachaKohi reserves the right to refuse service, terminate accounts, or cancel orders at our discretion, without notice.

2. Ordering and Payment

2.1. Orders are facilitated through the Beepit platform and are subject to availability. We will make our best effort to fulfill all orders, but we reserve the right to cancel or refuse any order without providing a reason.

2.2. Payment for orders must be made through the methods specified on the Beepit platform. All prices are in the local currency and include applicable taxes.

2.3. Beepit is responsible for the security of payment information provided during the ordering process. GachaKohi is not liable for any unauthorized access or breach of security related to payments made through Beepit.

2.4. For information on Beepit’s terms and conditions, please refer to Beepit’s official website or contact their customer support.

3. Returns and Refunds

3.1. We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact us within seven (7) days of receiving the order to request a return or refund.

3.2. Refunds will be issued within a reasonable timeframe after the return of the product, and in the original payment method whenever possible.

4. Privacy Policy

4.1. Our Privacy Policy explains how we collect, use, and protect your personal information. By using GachaKohi, you agree to the terms outlined in our Privacy Policy.

5. Intellectual Property

5.1. All content on our website, including but not limited to text, images, logos, and graphics, is the property of GachaKohi and is protected by intellectual property laws. You may not use or reproduce our content without our explicit consent.

6. Disclaimer of Liability

6.1. GachaKohi is not liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services or products.

6.2. We make every effort to provide accurate information about our products, but we do not warrant the accuracy or completeness of product descriptions, prices, or availability.

7. Changes to Terms and Conditions

7.1. GachaKohi reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

8. Contact Information

8.1. For any questions, concerns, or inquiries related to these terms and conditions, please contact us at hello@gachakohi.com.

By using GachaKohi’s website or cafe store, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing GachaKohi!

Last updated: 8th October 2023